IT Operations Manager About the Role On behalf of a forward-thinking law firm, an exciting opportunity has arisen for an experienced and proactive IT Operations Manager to lead and develop the organisation''s IT function. This is a key, hands-on leadership role, responsible for ensuring systems, infrastructure, and security are robust, compliant, and aligned with strategic business objectives. The successful candidate will oversee the day-to-day running of IT operations, manage a small team, and play a central role in driving efficiencies, supporting colleagues, and implementing secure, future-focused technology solutions. This is an excellent opportunity for an individual looking to take ownership of a critical function, shape IT strategy, deliver meaningful improvements, and make a tangible impact across the organisation. Key Responsibilities The IT Operations Manager will: Oversee daily operations of the firm''s network and hybrid server infrastructure Ensure IT systems meet current and future business requirements Manage IT budgets, forecasting, and cost-efficiency across the function Lead IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support across hardware, OS, software, telephony, and printing Manage Microsoft Azure and Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL,