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People Systems and Process Analyst

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Genius SportsJoin to apply for the

People Systems and Process Analyst

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Genius SportsGet AI-powered advice on this job and more exclusive features.By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before.

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geniussports.com

The Role

We’re looking for a proactive and detail-oriented Process and Systems Analyst / Specialist to support the design, documentation, and improvement of processes, with a particular focus on HR and HRIS systems. This role sits at the intersection of process design and improvement, system administration, and project coordination. You’ll be instrumental in streamlining people operations, enhancing user experience, contribute directly to project delivery through formal PMO activities - ideal for someone who enjoys improving how things work and collaborating cross-functionally to make tools and processes more effective.

What You’ll Bring

1-4 years experience in a process or systems rolePrior experience working in or alongside HR teams.PMO, Project Coordinator, or Business Analyst experience in a change or transformation environment.Strong interpersonal skills—confident working cross-functionally to gather requirements and drive alignment.Comfortable working with stakeholders to understand needs and translate them into improved processes or tool configurations.Familiarity with business process mapping and workflow design,Strong problem-solving, documentation, and communication skills.Ability to juggle competing deadlines and multiple streams of work.Organised, self-motivated, and comfortable working across multiple projects or priorities.Experience process mapping using Visio, or similar process mapping toolsExcellent Excel, Google Sheets, and PowerPoint/Slides capability.

Ideally You Will Have

Workday (especially around HR and core HCM processes)PMO certification (e.g., PRINCE2, PMP)JIRA or similar task/project management tool usage.Zendesk (workflow/routing setup)Greenhouse (pipeline, templates, and user management)Experience customising and administrating HRIS tools

What You''ll Do

Map, analyse, and document business processes across teams, particularly within the People department and cross function collaborative processes, using tools like Visio, Lucidchart, or similar.Support business architecture initiatives, ensuring processes align with organisational goals and compliance needs.Collaborate with stakeholders to identify and implement process improvements that enhance efficiency and user experience.Support and contribute to project coordination efforts (within a PMO or delivery environment), helping track deliverables, timelines, and dependencies.Maintain and improve process documentationAct as a system administrator for tools such as Greenhouse and Zendesk, handling workflow customisation, and user support (no coding required).Support end-user testing activities (UAT) for HCM system changes, new features, and configuration updates.Document and track testing outcomes, issues, and resolution steps in alignment with the implementation timeline. Ensure all pre-go-live validationTranslate complex systems or processes into clear, step-by-step user guides, FAQs, and reference docs. And deliver user training sessions (virtual or in-person), including new process walk-throughs, process refreshers, or role-based onboarding.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at

Reward | Genius Sports.

One team, being brave, driving change

We strive to create an

inclusive working environment, where everyone feels a sense of belonging and

the ability to make a difference. Learn more about our values and culture at

Diversity | Genius

Let us know when you apply if you need any assistance during the recruiting process due to a disability.Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

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