Customer Service / Account Manager Food Franchise High Wycombe 28,000 - 35,000 DOE + Bonus Monday to Friday - 10am - 6pm Are you a people-person with a passion for delivering exceptional customer service and driving sales growth?We''re recruiting on behalf of a highly successful and fast-growing food franchise known for quality, consistency, and a loyal customer base. Due to ongoing expansion, they''re looking for a Customer Service / Account Manager to join their friendly and ambitious team.As Customer Service / Account Manager, you''ll be the key contact for over 200 existing client accounts - building strong relationships, ensuring smooth order processing, and providing first-class service at every touchpoint. You''ll also play a key role in identifying new sales opportunities, following up on leads, and helping to grow the customer base.This is a perfect opportunity for someone who loves variety - combining customer care, account management, and commercial awareness in a fast-paced, rewarding environment.Customer Service / Account Manager Key Responsibilities:Manage and nurture a portfolio of 200+ existing accounts, building trust and long-term relationships.Process orders accurately and efficiently, ensuring all clients receive a seamless service.Provide quotations, respond to product queries, and manage any order-related issues with professionalism.Proactively identify opportunities for upselling or cross-selling based on customer needs.Follow up on incoming leads and c