About the ClientOur Client is a well-established specialist within the passive fire protection industry with decades of experience delivering compliant safety solutions.They provide end-to-end services including surveying, design, installation, and ongoing maintenance.Their reputation has been built on quality, compliance, attention to detail, and delivering projects that exceed customer expectations.Working across social housing, local authority, and housing association environments, they are recognised for their commitment to safety, reliability, and customer service.Roles/ResponsibilitiesProvide day-to-day administrative support to the Contracts Manager and wider project delivery team.Process client work orders and maintain accurate project records.Create, develop, and maintain project schedules and trackers.Coordinate appointments and maintain liaison with residents.Schedule works and communicate effectively with clients and stakeholders.Produce summary reports following surveys and project milestones.Ensure site teams receive accurate information in a timely manner.Act as a key point of contact for internal teams and clients regarding project updates and changes.Communicate project deadlines, progress updates, and requirements to customers, suppliers, subcontractors, and colleagues.Maintain project documentation including purchase orders, agreements, and correspondence.Monitor company compliance documentation, accreditations, policies, and contractor management ..... full job details .....