Housing Officer
Temporary Housing OfficerHourly Rate: 21.80 Start Date: ASAP - End Date: July 2026Working Pattern: Full Time in office Monday - Friday based in SE6. 9 am - 5pmKey Responsibilities:Collaborate with colleagues and external partners to deliver effective patch-based services tailored to residents'' needs.Manage tenancy issues in line with established policies and procedures.Conduct estate inspections and ensure all actions are reported and monitored.Facilitate the swift letting of empty properties by liaising with tenants and relevant stakeholders.Guide new residents through their rights and responsibilities during sign-ups.Address tenancy-related issues, including occupancy checks and enforcement actions when necessary.Manage a designated estate budget and contribute ideas for overall estate improvements.Work intensively with residents to resolve issues related to nuisance, anti-social behaviour, and harassment in collaboration with police and other agencies.What We Are Looking For:A collaborative approach to working within a team and the wider community.A commitment to excellent customer service and delivering quality care.Experience in a customer service, social housing environment, or similar, with a focus on performance targets.Understanding of current social housing issues and housing management law.Strong communication skills, both verbal and written, to engage with diverse audiences.Proficiency in Microsoft Office and management information systems.Ability to work flexibl
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