We''re looking for a proactive and approachable individual to join a customer support team focused on delivering high-quality service. You''ll play a key role in ensuring customers receive the support and guidance they need, helping to maintain a smooth and positive experience.ResponsibilitiesProviding friendly and professional customer supportResponding to queries and resolving issues efficientlySupporting day-to-day operations across multiple sitesSharing accurate information on processes and servicesWorking closely with internal teams to improve the overall customer experienceAbout YouPrevious experience in a customer-facing or service-based roleConfident communicator with strong interpersonal skillsOrganised, with the ability to manage tasks across different locationsProactive, reliable, and solutions-focused