We are seeking a highly organised and proactive Office Administrator to join our Bristol-based team on a permanent basis. This is a key role within the business, providing essential administrative support while acting as the first point of contact for customers and candidates.The successful candidate will play an important part in ensuring the smooth day-to-day running of the office, supporting compliance processes, processing timesheets, and creating internal and external materials using Canva. This role would suit someone who enjoys variety, takes pride in accuracy, and thrives in a customer-facing environment.Key Responsibilities Customer Service and CommunicationAct as the first point of contact for customers, clients, and visitors on the telephoneHandle incoming calls and emails in a professional and friendly mannerRespond to enquiries promptly or direct them to the appropriate team memberMaintain a positive and professional company image at all timesAdministrative SupportProvide comprehensive administrative support to the wider teamManage data entry, filing, scanning, and document controlMaintain accurate records and update internal systems as requiredSupport diary management, meeting coordination, and general office organisationTime sheet ProcessingAccurately process weekly and monthly timesheetsChase missing or incorrect information where necessaryEnsure timesheets are completed in line with internal deadlinesLiaise with relevant departments to resolve any discrepanci