Account Manager Our client specialises in design and fulfilment of bespoke solutions for leading brands and retailers, providing a complete end to end service. Background - To support sales team overseeing all sales order processing through to generating invoices, communicating with customers, developing, and maintaining the CRM database and generating weekly reports. The Account Manager reports to the Sales Director and liaises with the sales team to communicate project status with other account managers and customers. Ultimately, contributing to building profitable, long-term relationships with our clients to reach our business objectives. Reporting to the Sales Director Summary of responsibilities Processing sales orders, run delivery notes and generate invoices. Gathering information on existing clients and potential new clients (e.g., searching contacts, company size and potential requirements). To act as the first point of contact with existing customers, answer their queries, confirming delivery dates and supporting account managers with projects. Travelling to clients for face-to-face meetings and surveys to build strong, long-term relationships. Develop / maintain CRM database. Weekly reports on sales activity and status of accounts The required traits, skills, and background Experience of sales, strong customer communication (written and verbal) and effective interaction with stakeholders across departments. Is enthusiastic, honest, and respectful with a s