Sales and Customer Service Administrator - Temporary - Liverpool - 6 months Your new company My client is a well-established and growing manufacturing business known for its commitment to quality, innovation, and customer satisfaction. With a strong presence in both domestic and international markets, they are now looking to support their internal team with a dedicated Sales / Customer Service Administrator to manage a busy workload.Your new role This is a fantastic opportunity to join a dynamic team on a 6-month contract, with the potential for extension based on performance and business needs. You''ll play a key role in supporting the sales function and ensuring a seamless customer experience from order to delivery.Key ResponsibilitiesAct as the first point of contact for customer enquiries via phone and emailProcess sales orders accurately and efficiently using internal systemsLiaise with production, logistics, and sales teams to ensure timely order fulfilmentMaintain and update customer records and order trackingAssist with preparing quotes, invoices, and sales reportsResolve customer issues and complaints with professionalism and urgencySupport the wider sales and admin team with ad hoc tasks as neededWhat you''ll need to succeed Previous experience in a sales support or customer service role, ideally within manufacturing or a similar sectorStrong communication and interpersonal skillsExcellent attention to detail and organisational abilitiesConfident using CRM systems