The role - Claims/Sales AdministratorLocation - Glasgow City CentreSalary - 28-35k depending on experience Hours - 9.00-17.00 (Monday to Friday) Benefits: - Generous, performance-related bonus plan.Death in Service plan (after probation).Private Medical Cover (after probation).Friendly and supportive work environment.Workplace pension.Supported insurance qualification programme.Wellbeing support.Access to an online discounted marketplace.Looking for a fresh challenge in sales? If you''re ready to join a vibrant team where your experience and people skills really make an impact, this could be the perfect opportunity for you.The RoleAs a Claims/Sales Administrator, you''ll be the first point of contact for customers, providing clear advice and support on a range of insurance products. You''ll handle quotes, policy changes, and renewals, ensuring every interaction is professional and positive. This is a varied role where no two days are the same - from phone calls and emails to working closely with your team to deliver outstanding service.Key ResponsibilitiesProvide accurate advice and quotes for new and existing customers.Manage policy administration including new business, renewals, and adjustments.Deliver a friendly, efficient, and compliant service at all times.Support the team in achieving sales and service targets.Suggest process improvements to enhance performance.The PersonPrevious insurance product knowledge and industry experience.Strong communication and organisationa