This is a full-time on-site role for a Reservations Supervisor. The Reservations Supervisor will be responsible for managing day-to-day reservations, ensuring customer satisfaction, providing training to staff, and maintaining effective communication with clients and team members.QualificationsReservations and Customer Service skillsCommunication and Customer Satisfaction skillsExperience in training and mentoring staffExcellent organizational and problem-solving skillsAbility to work in a fast-paced environmentPrevious experience in the travel industry is a plusProficiency in a second language is beneficialEnsuring a smooth confirmation of booking from go-ahead stage to the deadline , ensuring that a high standard of service is provided at all times.Handling each group from booking stage to confirmation to Sales/Operation team,Booking hotels within the required budgets.Mentoring team based overseas to deliver with the set deadline