Service Director

Role: Service Director
Salary: Circa -100,000 + excellent benefits
Location: West Midlands, Leicester, Warwickshire, Staffordshire
We are seeking an experienced and dynamic Service Director / Head of Service to lead large-scale operations across multiple sites in the Midlands. This senior leadership position is responsible for overseeing service delivery, driving organisational transformation, and embedding operational excellence.
The role requires a proven leader who thrives in challenging environments and can deliver results when service conditions, funding, or operating environments are under pressure.
Key Responsibilities-
Provide strategic leadership across service-related industries such as FM, Construction, Waste, Logistics, and Transport.
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Oversee and optimise multi-site operations, ensuring compliance, safety, and strong financial performance.
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Deliver and embed organisational change programmes to improve efficiency and outcomes.
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Lead, develop, and inspire a large, diverse workforce.
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Foster strong stakeholder and client relationships, ensuring contractual and service excellence.
The ideal candidate will demonstrate:
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Extensive experience managing large, complex operations within service-led industries.
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A strong track record of delivering transformation and embedding cultural and operational change.
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Natural leadership qualities with excellent people management skills.
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Strong commercial acumen with the ability to balance operational delivery and profitability.
This is a rare chance to take on a senior leadership role where you will have the autonomy and influence to shape the future direction of large-scale operations and make a lasting impact.
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