Overview

At Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise.At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.Making animals’ lives better makes life better – join our team today!Your role

We are looking for a passionate Identity and Security Platform Analyst to assist in the responsibility for the delivery of Identity, Security and Access Management Services globally, ensuring that all day-to-day operational activities are carried out in a timely and reliable way.As part of the TechOps Operations team, you will have the opportunity to work in various areas, including IT Service Management (such as Incident, Change, Knowledge, Problem and Asset Management), Continuous Improvement, ServiceNow, IT Service Desk, Managed Service Providers and Infrastructure Operations.The role of Global IT Operations is crucial for our entire organisation. If employees face difficulties in accessing IT help or requesting services, it can significantly slow down the company. Conversely, if IT operations are executed well, it can transform the organisation.Since Elanco’s separation from Eli Lilly and Company, we have taken the opportunity to design a modern operations service from scratch. Over the past two years, we have implemented the fundamentals and matured our processes. Our goal is to build upon this foundation by improving existing practices and exploring new ways to operate. For instance, we aim to increase speed and reduce manual work through automation, use data to operate more intelligently, and empower users to self-solve using new capabilities like Generative AI.Your Responsibilities

Building relationships with key staff with our outsourced vendors and internal Elanco delivery teams to ensure timely resolution and efficient escalation of issuesHelping establish operational and service management processes across all TechOps Services, refining operational services alongside the ITSM team, as necessaryHandling incidents, problems, requests, knowledge and changes related to Identity and Access Management servicesEnsuring security, privacy and quality practices are embedded in everything we doCollaborating with IT and Business stakeholders to understand business needs and pain pointsPartnering with Product Managers and Architects to provide feedback on their services, and engage in the lifecycle process of service improvementEngaging closely with the Elanco InfoSec team and their vendors to ensure IAM processes comply with InfoSec policies and procedures, and that both teams and respective vendors work collaboratively and efficiently togetherAttending the weekly CAB to ensure operational perspectives are representedEnsuring that services moving from build to run are ready to be supported, through early engagement in the Delivery LifecycleResearching and understanding the end user experience, looking for opportunities to improve itDeveloping communications for various audiences (e.g., senior leaders, end users) reporting on the health of services, and progress on improvement plansRunning side projects to help the broader Elanco IT organisation or pursue a passion projectImproving the way we do things and looking for opportunities to simplifyManaging group management and privileged access requests in a timely manner to ensure business continuityKey understanding of SOx controls ensuring that all policies and practices support a healthy SOx auditable enviromentSupporting the operational manager in key audit activities, on a daily/weekly/quarterly and annual basisParticipate in regular onsite visits for audit purposesInvolvement in operational J,M,L daily issues such as new joiners questions/movers and leaversWhat You Need to Succeed (minimum qualifications)

Experience in technology operations delivery, managing and advancing complex, global environmentsUnderstanding of Security Operations and Detect / Respond capabilitiesBroad experience across Identity, Access Management, Group Management, MFA and SSO and encryption servicesGood knowledge of SOx and GxP audit and compliance requirementsExperience with Entra (AAD), Azure Cloud and Cloud Entitlement Mgmt., AD and all associated JML processesExperience working with outsourced partners to deliver IT servicesDemonstrated influence and communication skills across all levels of IT and third partiesDemonstrated strength in facilitation skillsExperience delivering enterprise technology solutionsStrong organizational and communications skills with multiple examples of being able to convey complex ideas in a manner that resulted in a definitive direction and resultStrong analytical and problem-solving skillsAble to create an environment that is transparent, collaborative and respectfulAdditional Information

Travel: 0-10%Location: Hook, UK - Hybrid Work EnvironmentDon’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don''t necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

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