Operations and business support officer

Company Overview Parkwood Care Limited is a specialist residential service dedicated to supporting children and young people in a safe and nurturing environment. Our mission is to foster resilience, empathy, confidence, and essential life skills, enabling our residents to lead happy and fulfilling lives. We are committed to investing in our staff''s development, recognizing their hard work and dedication. Summary We are seeking a highly organized, IT-proficient and proactive individual to provide dual support across our residential care homes and central office. This unique role ensures the smooth operational running of our homes for three days per week, alongside two days of business support based at our head office. The postholder will play a critical role in maintaining compliance, supporting staff processes, and driving administrative and digital efficiency across our services. Responsibilities Operational Support (3 Days in Homes) Annual Leave Monitoring: Proactively monitor staff leave usage using digital tools and send reminders to encourage timely planning. Support agreement and implementation of a carry-over policy to maintain adequate staffing levels. Sickness Monitoring: Track staff absence in line with policy, notify managers of trigger points, ensure timely meetings are held, and update digital staff support chronologies. Safer Recruitment: Oversee all recruitment documentation and processes digitally. Ensure safer recruitment forms are completed and signed off b
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