IT Systems Manager - Birmingham Our client is a successful and established business based in Birmingham and is looking to appoint an IT Systems Manager to take ownership of its core business systems and wider IT infrastructure. This is a hands-on, varied role combining ERP ownership, business systems management and IT infrastructure responsibility. The successful candidate will become the internal subject matter expert for the company''s ERP platform, while also taking responsibility for the day-to-day management and improvement of the wider IT environment. The role would suit an experienced ERP Systems Manager, IT Systems Manager, Business Systems Manager or IT Manager who enjoys working in a hands-on SME environment and is comfortable operating with a high degree of autonomy. Key Responsibilities ERP and Business Systems Take ownership of the company''s Intact X Line ERP system, including configuration, user administration, permissions and master data. Provide day-to-day support and troubleshooting to users across Finance, Operations, Procurement and other departments. Manage and develop document management and workflow solutions, including DocuWare. Support ERP upgrades, system enhancements, integrations and new module implementations. Develop and maintain SOPs and documentation around key ERP processes. Liaise with external ERP partners and consultants regarding support, upgrades and licensing. Develop and maintain management reports and dashboards, ensuring data ..... full job details .....