Villa Operations Executive
Villa Operations ExecutiveFull time Based in Cheltenham Excellent Saraly and BenefitsAre you passionate about creating unforgettable travel experiences? My client is searching for a proactive and detail focused Villa Operations Executive to join a dynamic luxury travel team based in Cheltenham. This role sits at the heart of the villa rental experience, stepping in after the sales process and bringing each booking to life. You will coordinate all in-destination services, liaise with villa owners and suppliers, and ensure every client enjoys a seamless, memorable and personalised stay.Key Responsibilities• Act as the main point of contact for clients once a booking is confirmed • Coordinate all services and logistics that elevate a villa stay from ordinary to exceptional • Communicate clearly and professionally with suppliers and villa owners • Produce accurate and attractive electronic documentation for client itineraries • Adapt quickly to changing situations and solve problems under pressure • Support marketing activity with creative input for campaigns and social mediaWhat We Are Looking For• A passion for experiential travel and the world of luxury villas • Strong verbal and written communication skills • Good commercial awareness and numeracy, including negotiation skills • A creative mindset and an eye for photography • Excellent attention to detail, initiative and resourcefulness • A genuine commitment to outstanding customer service • A collaborative team player with
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