Be the first impression of this long-established and respected firm of solicitors in Kent, looking for a-Front of House / Receptionist-for their busy Gravesend office.

If you have previous reception experience within a law firm, enjoy delivering exceptional customer service and thrive in a professional, fast-paced environment, we''d love to hear from you.

The Role

As the face of the-Gravesend office, you will be the first point of contact for clients, visitors and telephone enquiries, ensuring every interaction reflects the high standards of the firm.

This is a varied and rewarding role combining front-of-house responsibilities with administrative support. You''ll work closely with fee earners and colleagues to help ensure the smooth day-to-day running of the office while delivering an outstanding client experience.

Key Responsibilities

Reception & Client Care

• Welcome clients and visitors in a professional, friendly and courteous manner.

• Answer, screen and direct incoming telephone calls efficiently.

• Manage meeting room bookings and prepare rooms for meetings.

• Maintain reception, client waiting areas and meeting rooms to a high professional standard.

• Administrative Support

• Open, sort, scan and distribute incoming post.

• Prepare outgoing post and arrange courier collections.

• Assist with photocopying, scanning, printing and document preparation.

• Provide administrative support to fee earners and support staff.

• Order and maintain office stationery and supplies.

• Support colleagues across other office locations when required.

About You

To succeed in this role, you will have:

• Previous reception experience within a law firm (essential).

• Excellent communication and interpersonal skills.

• A professional, friendly and approachable manner.

• Outstanding customer service and telephone skills.

• Strong organisational skills with the ability to manage multiple priorities.

• Excellent attention to detail and accuracy.

• Good working knowledge of Microsoft Office and general office systems.

• The ability to work independently and collaboratively as part of a team.

• A proactive, flexible and positive attitude.

• Experience handling confidential information with discretion and professionalism.

• A genuine commitment to delivering an exceptional client experience.

What We Offer

You will be part of a supportive and professional team where your contribution is valued;-a welcoming working environment, varied and interesting work, and the opportunity to develop your career within a respected and established law firm.

Apply today with your CV and a covering letter explaining why you''d be a great fit for the position.