Field Service Engineer - Medical Diagnostic ProductsField Medical Engineer roles in the South East and National. Zest Optical are recruiting for experienced Medical Device Engineers to be responsible for the service, repair, and support of a range of ophthalmic equipment across the UK and International countries. The role requires the engineer to deliver a high standard of technical service and customer support, including installations, routine maintenance, and troubleshooting of hardware and software related to all medical devices.This is a field-based role involving regular travel across the UK and International countries and requires high levels of commitment and a can do attitude, strong work ethics, complete flexibility, and a high level of professionalism to ensure customer satisfaction and business efficiency at all times.Essential Duties and Responsibilities:Responding to all emails on the same working dayMaintaining 100% response rate to breakdowns keeping all internal and external ticketing systems up to date at all timesCarry out daily service visits including installations, repairs, and preventative maintenance of branded equipment and other medical systems.Provide responsive and professional technical support to internal and external customers.Diagnose and resolve faults with both hardware and software, including integration with DICOM and PACS systems.Participate in weekend work and travel at short notice where required to meet urgent service needs.Maintain accu