Our Public Sector Client based in Gateshead requires a Senior Support Officer to work within the Education, Schools and Inclusion Service. The role is due to begin in January 2026 and run through until August 2026. The hourly rate for the role is 13.47 per hour.The Education, Schools and Inclusion Team covers a wide range of areas including schools organisation and admissions, Adult Learning, Special Educational Needs and Disabilities, support services to schools (school improvement, music service, sports partnership and governor support), and the 0-5 Service.You will be required to support with the following:Assist Business Support Managers in delivering a high-quality business support function across Education, Schools and Inclusion Service teams. Coordinate, organise, and monitor the work of the team to ensure efficient and effective business support procedures. Conduct quality checking of mailboxes and processes to ensure tasks are completed correctly and on time. Motivate and develop the business support team to deliver a high-performing service. Share best practice and develop, implement, and maintain effective administrative systems and procedures. Coordinate, monitor, and respond to corporate complaints, FOIs, and SARs, ensuring statutory timescales and GDPR/council protocols are followed. Maintain records for Service Level Agreements and support financial administration, including budget monitoring and reconciliation. Ensure compliance with data protection, confident