Job purpose As Operations Manager you will lead your area through people to drive an industry-leading craft product and customer experience that delivers brand loyalty and results. You will be a leader showing an uncompromising approach to delivering our purpose and values in your day to day, and strategic planning, prioritise for the longer term, to bring a vision to your area, whilst remaining connected to the bigger picture. This is based in the South West London area. KEY RESPONSIBILITIES Leading with DRIVE you will: Set direction by building on previous successes, establishing the way forward, and setting impactful ways of working in your area.Motivate and engage your team and managers by communicating the shared vision and common goals, delving into a deeper understanding of how each role in the Bakery can impact results.Set your own objectives for the area, to drive LFL improvement, identifying opportunities for efficiency and productivity, whilst ensuring we remain true to our purpose, and our love for baking.Play a part in the bigger picture, by developing and executing brand-wide initiatives, and leading change by winning hearts and minds. Leading to DELIVER: Be an advocate for change, planning, prioritizing, and logically approaching business challenges, to inspire agility to the changing marketHave a finger on the pulse of the market and industry trends, taking a logical approach to reviewing the data and identifying opportunities to grow sales whilst adjus