Are you an experienced Planner based in or near Salford? are you looking to earn £27,185 per annum? We Can Offer You: Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility Health and Wellbeing: 24/7 GP access, mental health support, fitness programs, and more Training and Growth: Ongoing professional development to keep you at the top of your game Your role Control and monitor the daily work activity on the IT system Allocate and deliver services to agreed business priorities in the most cost effective way Monitor incoming work raised by the service centre Update IT system to allow statistical data to be collated and reported Liaise with operatives to ensure work is completed within specified timeframes Conduct customer satisfaction surveys Follow up on enquires and complaints What We Need from You. Good level of education To be competent in all aspects of administration tasks and have good organisational skills Strong administrative skills and ability to operate a computerised database system (ideally Opti-Time) Experience in working with Microsoft Office software (Outlook, Word, Excel and Access) Ability to work to deadlines and strong communication skills Experience gained within a social housing environment is advantageous. Why Liberty? We re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and con