K.A.G. Recruitment is delighted to be working exclusively with our client, an Industrial Supply Partner who is looking to recruit a Sales and Service Team Leader to join their existing team based in Oldbury. Due to expansion within the business service offering, we are seeking a strong Team Leader who is looking to join a reputable organisation and support their existing team.Job title: Sales and Service Team Leader Location: Oldbury Salary: Competitive + 25 days holiday plus bank holidays, holiday Buy-back scheme plus 1 day wellbeing day, Cycle to work scheme, Life Assurance, Income protection scheme, and Employee assistance scheme. Job type: Permanent Hours: Monday - Friday - 08.30-17.30About the role: As the Sales and Service Team Leader, you will play a vital role in connecting customers, suppliers, and internal teams to ensure the smooth delivery of products, engineering services, and solutions that keep industry moving. You will support the business''s continued growth and be part of an exciting offering focused on enhancing customer experience through innovation which embeds technology at the heart of the operation.Key responsibilities: Support the department head in leading the day to day running of the Sales office. Ensure that service levels and responsiveness meet contractual obligations and customer expectations to enable securing long-term commitments. Take a lead role in health and safety discussions, improvement opportunities and training. Drive improvements