Recovery Support Team Leader

Location: National (with regular travel across the UK, primarily East Kent)

Working Pattern: Hybrid – remote working with weekly visits to allocated units

Salary:  £30,082 per annum

Vacancy Type: Permanent

We are seeking an experienced and motivated Recovery Support Team Leader to join our central Recovery Support team. This is a national role with a focus on East Kent, combining remote working with regular on-site visits.

As Team Leader, you will co-ordinate all recovery support functions across Forward Trust’s substance misuse services, ensuring they operate as a coherent and effective pathway to recovery. You will lead by example, modelling the organisation’s values and ethos, and promoting visible lived experience to inspire both service users and staff.

Your leadership will help to embed robust recovery support into every service, creating an environment where service users can further develop their recovery and build meaningful, sustainable lives.

Key Responsibilities

Co-ordinate recovery support functions across substance misuse services into a unified, effective offer

Provide leadership, supervision, and support to recovery staff, ensuring high-quality delivery and compliance with standards

Develop and implement service improvements to strengthen recovery pathways

Promote and support service user-led initiatives and peer support groups

Build and maintain strong partnerships with external organisations to enhance service delivery

Ensure effective data collection, monitoring, and reporting for audit, research, and contractual requirements

Contribute to disciplinary and performance management processes where required

Champion equality, diversity, and inclusion within all services

Essential Skills & Experience

Flexibility to adapt to service needs as they evolve

Positive problem-solving approach with the ability to focus on key issues

Strong negotiating and influencing skills

Proven experience developing and implementing service improvements

Experience engaging effectively with client groups

People management and supervision experience

Understanding of the voluntary sector and equality/diversity issues

Proficiency in Microsoft Office and database systems

Commitment to 12-step interventions and treatment approaches

Experience in overseeing data collection and reporting processes

Knowledge and experience of disciplinary procedures and people management

Qualifications

Level 3 Management Qualification (or commitment to achieve this or equivalent)

Desirable Skills & Experience

Experience of building strategic partnerships

Lived experience of substance misuse recovery (directly or through family/friends)

Understanding of service user-led groups and their importance in recovery

Knowledge of HR and finance functions in a contract setting

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

Flexible working

Training and development opportunities

Simply Health Cashback Scheme (optional)

Season Ticket Loan Scheme 

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

3 x Wellbeing Days (pro rata'd for part time employees)

Access to Blue Light Card

25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 

Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 

Death in Service Payment (2x annual salary) 

Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.