General ManagerBirmingham 55,000- 60,000 Basic + 10% Bonus + Excellent BenefitsSenior Retail Store Managers - Ready to Take Your Leadership Career in a New Direction?You''ve mastered the art of running a successful, high-performing operation.You''ve led large teams, driven commercial performance, delivered exceptional customer experiences and maintained outstanding standards in demanding, fast-paced environments.But perhaps you''re ready for something different.An opportunity to take everything you''ve learned in retail, hospitality, hotels or leisure and apply it in a premium, service-led environment where people, customer experience and operational excellence come first.We''re recruiting on behalf of a growing, premium organisation looking for an experienced General Manager to lead a large, customer-focused operation in Birmingham.This is an exciting opportunity to transition into a different sector, offering greater autonomy, genuine career progression and an improved work-life balance.The RoleYou''ll take full ownership of a busy operation, leading your team to deliver an exceptional customer experience while driving performance and maintaining the highest operational standards.You''ll be responsible for:Leading, coaching and developing a high-performing teamDelivering exceptional customer experiences and service standardsDriving operational performance, efficiency and complianceCreating a positive, engaging culture where people thriveManaging budgets, KPIs and overall ..... full job details .....