Senior Claims Handler / Insurance Officer Location: Hybrid (Remote with 2 days per month in the Solihull office) Contract: 3 6 months (Temporary, with potential to become permanent) Rate: £250 £260/day flexible for the right candidate Start Date: ASAP We are currently seeking an experienced Senior Claims Handler / Insurance Officer to join their Insurance Team. This is an excellent opportunity to take on a key role within a public sector environment, overseeing insurance claims and supporting the day-to-day management of the Council s insurance programme. Key Responsibilities: Manage your own caseload of insurance claims, primarily personal injury and third-party property claims (Public and Employers Liability) Supervise and provide first-line management to a small claims team Deputise for the Insurance Manager when required Liaise with insurers, brokers, solicitors, and internal departments Ensure compliance with civil procedure rules in all aspects of claims handling Represent in court where necessary and conduct site visits Support the procurement, renewal, and administration of the Council s insurance programme Provide advice to staff on existing insurance policies Assist in handling Freedom of Information requests and producing management information Maintain accurate records using systems such as Evo or JCAD LACHS Candidate Profile: Proven experience in insurance and claims handling within a local authority or public sector organisation Strong understanding of civi