Location: Basildon Salary: 30/33k Paye Start Date: Immediate We are currently looking for an experienced planner scheduler to join a busy team working out of the Basildon office. This is a perm position offering consistent, long-term work. Key Responsibilities: Schedule and allocate repair, maintenance, and servicing jobs to operatives and contractors Plan daily, weekly, and long-term workloads to maximise efficiency and meet service targets Monitor job progress and adjust schedules in real time to respond to emergencies or delays Liaise with tenants to arrange appointments and provide updates on works Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs) Prioritise urgent and vulnerable tenant cases appropriately Maintain accurate records using housing management and scheduling systems Work closely with maintenance teams, contractors, and housing officers Handle incoming repair requests via phone, email, or system portals Resolve scheduling conflicts and escalate issues where necessary Requirements: Planner/Scheduler experience Social housing experience