2nd Line IT Support EngineerRomford Education Sector 200- 220 per day 3-Month Contract Enhanced DBS required (DBS Update Service preferred)We are recruiting for a 2nd Line IT Support Engineer to support a group of 5 schools across the Romford area. This is an initial 3-month contract starting in Mid-November.Key ResponsibilitiesProvide 1st and 2nd line IT support to staff across multiple school sites.Troubleshoot hardware, software and Microsoft-related issues.Manage and resolve service desk tickets within agreed timescales.Support Windows environments, Active Directory, DNS, DHCP and Group Policy.Assist with system maintenance, updates, backups and asset management.Troubleshoot end-user connectivity and network issues where required.Essential SkillsPrevious experience in a 1st/2nd Line Support, IT Support Engineer or ICT Support role.Strong knowledge of: Microsoft 365Windows 10/11Active DirectoryDNS and DHCPGroup Policy (GPO)Print ManagementHyper-V / VirtualisationExcellent troubleshooting and customer service skills.Full UK driving licence and access to a vehicle to travel between sites.Enhanced DBS (Update Service preferred).What''s on Offer 200- 220 per day.Initial 3-month contract.Varied role supporting multiple schools within a friendly IT team.If interested, please apply via the link. ..... full job details .....