Location: Hybrid 

We are seeking an experienced, organised and detail-oriented Payroll Officer. The successful candidate will be responsible for processing payroll, maintaining employee records, ensuring compliance with statutory requirements and providing a high standard of customer service to employees and managers.

Key Responsibilities:

• Process monthly payroll accurately and within agreed deadlines
• Manage payroll changes, including new starters, leavers, salary amendments, contractual changes and employee deductions.
• Calculate and process statutory payments, including SSP, SMP, SPP and other relevant statutory entitlements.
• Ensure payroll information is accurate, complete and compliant with HMRC regulations.
• Process pension contributions and ensure compliance with pension scheme requirements and auto-enrolment legislation.
• Maintain accurate employee payroll records and ensure confidentiality in accordance with GDPR.
• Investigate and resolve payroll queries from employees, managers and external stakeholders.
• Complete payroll reconciliations and identify and resolve discrepancies.
• Support the processing of overtime, additional hours, allowances and other variable payments.
• Prepare and submit payroll information, including RTI submissions to HMRC.

Essential Skills and Experience

• Previous experience working in a Payroll Officer, Payroll Administrator or similar payroll position.
• Good understanding of UK payroll legislation, PAYE, National Insurance and statutory payments.
• Experience processing payroll from start to finish.
• Knowledge of pension contributions and auto-enrolment requirements.

Desirable Experience

• Experience processing payroll within the public sector, local government or a large organisation.
• CIPP qualification or working towards a recognised payroll qualification. [Preferred, not essential]
• Knowledge of CIVICA payroll reporting and system functionality.
• Experience working across multiple sites or within a hybrid working environment.

Working Arrangements

• This position offers a flexible hybrid working model:
• Stafford: 1 day per week working on-site.
• Telford: 1 day per week working on-site.
• Home Working: 3 days per week working remotely.
• The successful candidate must be able to travel to both Stafford and Telford offices as required.