A residential property management company providing professional and transparent block management services. The business manages service charge properties and works in line with RICS guidelines, landlord and tenant legislation, and the Building Safety Act. This is a key senior role within the business, responsible for overseeing the day-to-day administration of the office while taking ownership of compliance and building safety across the portfolio. You''ll manage and support the administration team, ensure systems and processes run smoothly, and play a central role in making sure all properties remain compliant with statutory and health and safety requirements. This role suits someone highly organised, confident managing people, and comfortable taking responsibility for compliance within a residential property environment. Key Responsibilities Office and Team Management Managing and supporting the administration team to ensure consistent service delivery Delegating workloads, overseeing workflows, and ensuring deadlines are met Acting as the first point of escalation for administrative or client-related issues Maintaining a professional and well-run office environment Compliance and Building Safety Taking ownership of statutory compliance across all managed properties Ensuring fire safety, health and safety, and building safety obligations are met Maintaining compliance registers including FRAs, asbestos reports, and inspections Liaising with contractors, surveyor