Do you enjoy speaking with customers, identifying opportunities, and helping clients make informed investment decisions? In this role, you will need to understand customers'' buildings, anticipate future needs, and position modernisation as a planned lifecycle investment that improves safety, performance, and reliability. You would be responsible for proactively engaging with existing customers to identify opportunities to improve the safety, reliability, performance, and longevity of their lift equipment through modernisation solutions. The role focuses on building customer relationships, understanding clients'' operational needs, and generating qualified opportunities for the modernisation sales team. Working closely with service, engineering, and sales colleagues, this role will help customers plan future investment while supporting business growth. Key Responsibilities Approaching On and Off service Portfolio customers by telephone, such as leads and quotation follow-ups to discuss the condition and lifecycle of their lift assets. Identify ageing equipment and discuss the benefits of lift modernisation, including improved reliability, safety, energy efficiency, compliance, and passenger experience. Qualify customer interest and arrange appointments for Modernisation salespeople or prepare quotations where appropriate. Work alongside Area Service Managers / service engineers to identify potential upgrade opportunities from maintenance visits. Maintain ..... full job details .....