FRENCH SELECTION (FS)

Customer Service Advisor
Location: Welshpool
Salary: up to -24,000 per annum
Ref: 4284AF

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4284AF

The company: A well-established and trusted UK brand who operate on a global scale

Main duties: Handle appointments to replace tracking units in France either by scheduling engineer visits or supporting customers who are replacing the units themselves.

The role:
- Arrange appointments ensuring timely follow-ups and provide support as needed
- Process customer replacements
- Ensure units are correctly configured and working
- Ensure all information is recorded accurately
- Use relevant software as needed
-Build and maintain relationships with customers and installers
- Report any issues to management when necessary
- Any additional tasks as required

The candidate:
- Fluent in French (written and spoken) a benefit but not a requirement
- Experience in customer service a bonus
- Excellent communication skills
- Customer focused with a high attention to details
- Good IT skills

The salary: up to -24,000 per annum

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.