UK/ EXPORT Office Administrator

Overview
BGA is the aftermarket division of the British Gaskets Group. We are a world leading original equipment gasket and engine component manufacturer and distributor to many of the world s vehicle and industrial factories. BGA s mission is to supply the world aftermarket with a full range of original quality engine components. Our ranges are some of the best in Europe with a total of over 30,000 references. Located in Swindon with excellent transport links to the M4, Bristol is approximately 40 miles to the west and London 82 miles to the east.BGA are looking for a talented individual to develop and provide excellent service to new and current customers. The Administrator will be responsible for working with all areas of the business to maximise the distribution of the BGA brand. The successful candidate must possess a hands-on attitude regarding problem solving and show a willingness to learn at speed.Key Responsibilities
Processing of Export pallet and Express orders daily
Invoicing Export Express and Irish parcel shipments that are required to be shipped
Invoicing Export Pallet orders and dealing with Export Documentation for customs clearance
Assisting with booking export orders for shipment
Understand the product and logistical offer in order to provide excellent Customer Service
Respond to internal and external enquiries via email and phone
Raising Export credit notes when required
Manage and add new customer accounts into Exchequer and MACS
Assisting with all incoming telephone calls in a professional and competent manner
Training and Experience
EssentialExperience using MS Office Software ( Word, Excel, Outlook)
Strong excel skills
Experience in export shipments
DesirableExperience within the automotive aftermarket sector
Experience customer service/ Export advisor
Experience in Export Documentation (COO, EUR1, T1)
Knowledge and Personal skills
Fluent in English
Excellent communication and collaboration skills
Highly motivated
Team working, able to build strong relationship
Exceptional time management skills
An ability and genuine passion to develop the business
Be able to represent BGA in a professional manner
The role is based in our Swindon office and will be required to work in the office Monday to FridayWorking hours: 9am to 5.15pmWhat We Offer You
Competitive Salary
Environment: Work from our modern Swindon offices.
Growth Opportunities: Be part of an ambitious, fast-growing company.
Supportive Team: Join a close-knit group that values fresh ideas, innovation, and teamwork
Workplace pension
28 days holiday (including bank holidays)
On-site parking, Drinks and Fruit complimentary, Service gifts for 5,10,15 plus years
Increased holiday for long service.
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