Air Import AgentLocation: BristolEmployment Type: Full-timeThe OpportunityAn established logistics organisation is seeking an Air Import Agent to join its growing operations team in Bristol. This role is ideal for someone with experience in air freight imports who enjoys working in a fast-paced environment and delivering outstanding customer service.You''ll be responsible for managing air import shipments from origin through to final delivery, ensuring freight and data move accurately, compliantly, and on time.Key ResponsibilitiesReceive and review shipping documentationPrepare and process air import shipmentsRoute shipments in line with customer and operational requirementsManage freight arrival and receiptMonitor shipments and proactively resolve any issuesEnsure accurate and timely data entry within operational systemsHandle billing and invoicing accurately and in line with agreed proceduresCommunicate effectively with customers, suppliers, and internal teamsWhat We''re Looking ForPrevious experience within the global logistics or freight forwarding industryStrong understanding of air import processesGood IT skills (including Microsoft Excel and Word)Excellent written and spoken EnglishHighly organised, reliable, and able to prioritise workload effectivelyA proactive, customer-focused mindsetKey Skills and BehavioursDelivers exceptional customer service and builds strong working relationshipsWorks accurately and consistently to high operational standardsCommunicates clearl