An exciting opportunity has arisen to join a growing financial services business as a Credit Control Executive. This role is ideal for someone with previous credit control or collections experience who enjoys building customer relationships while recovering outstanding payments.

The Role

• Manage a portfolio of customer accounts and recover overdue payments.
• Contact customers by phone and email to discuss repayment plans.
• Keep CRM records and account notes up to date.
• Monitor and allocate incoming payments.
• Resolve customer queries and account discrepancies.
• Work closely with colleagues to achieve collections targets.
• Build positive relationships with customers while handling difficult conversations professionally.

What We''re Looking For

• Previous experience in Credit Control, Collections or Accounts Receivable.
• Excellent communication and negotiation skills.
• Strong attention to detail and organisational skills.
• Confident using CRM systems and Microsoft Office.
• Positive attitude with the ability to work both independently and as part of a team.

Benefits

• Bonus scheme
• Private healthcare
• Gym membership
• Company pension
• 25 days holiday plus bank holidays (increasing with service)
• Excellent career progression within a growing business

If intersted, please reach out to (phone number removed)