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Permanent

Customer Service Representative

Leigh
money-bag 27000.00-27000.00 Annual
3190789513
Posted Yesterday

Are you an experienced Customer Service Advisor and are used to working in a fast paced environment? Would you like to work for an award winning business who are going through a period of growth? There is a salary of 27,000 along with many great benefits, an immediate start is available. The Role: Quoting customers, advising stock levels, giving product advice, sourcing and suggesting products ideas. Making outbound calls to existing customers. Managing day-to-day emails in a timely manner. Updating internal system data. Liaising directly with suppliers by phone and email to gain product/pricing information. Liaising with the relevant internal/external contacts and customers regarding any issues with customer orders. Analysing spreadsheets to monitor customer spend and investigating the potential for future sales. Although mainly inbound calls, the successful candidate would be expected to make some outbound calls as well. To work as an integral member of the Sales Team and be prepared to offer support and help to all colleagues. About You: Strong IT and administrative skills. Confident telephone manner. The ability to work efficiently under pressure, including prioritising workload to ensure deadlines are met. Previous experience of working in an office environment is essential. Possessing excellent written/numerical and communication skills. Being organised and able to work both independently and as part of a team Benefits: 21 days holiday (which rise to 25 days with ..... full job details .....

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