Vehicle Diagnostics and Repair Specialist Volkswagen Group Location: Volkswagen Group s National Learning Centre, Wymbush Salary: Up to £37,000 per annum, DOE Contract: Permanent, Full time Benefits: 25 days annual leave + bank holidays, Holiday buy/sell scheme, Private health insurance, Pension contributions, Eye test vouchers, EV salary sacrifice scheme, Employee Assistance Programme Ready to step away from the tools but stay at the forefront of diagnostics and repair expertise Join the team that supports Volkswagen Group s renowned Technical Support function and use your workshop knowledge to solve complex vehicle issues remotely. You ll be based at their state-of-the-art National Learning Centre in Wymbush, working for DEKRA Automotive a global leader in technical services, operating in 50+ countries. This is a unique opportunity to influence repairs across the national Retailer network, improve service quality, and shape future technical solutions across iconic brands like Audi, SEAT, Škoda, Volkswagen and VW Commercial Vehicles. About the Role We are recruiting a Repair Quality Specialist to provide high-level technical support for Volkswagen Group s Authorised Repairer Workshops. You ll work as part of their Technical Support Team, helping to triage and resolve complex repair cases, especially in high-volume areas. What You ll Be Doing: • Providing expert remote guidance to the Retailer network to help identify and resolve technical product issues. • Supporting techni