Pension Assistant Location: Leicestershire Contract: Temporary (6 months) Salary: 17.49 umbrella / 15.94 PAYE Inclusive / 14.23 PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a local authority in Leicestershire for a Pension Assistant to join the team on a temporary basis. The postholder will be required to facilitate the calculations and payments of benefits to contributors of the LGPS through the accurate maintenance of all pension records, and to manage a caseload ensuring statutory deadlines and KPIs are achieved. Key ResponsibilitiesAdminister pension records and process benefits (including refunds, preserved benefits, and transfers) accurately and within statutory deadlinesManage a caseload of pension scheme members, ensuring KPIs and service standards are consistently metRespond to member enquiries via telephone, email, and helpdesk, providing clear and professional guidanceMaintain and update pension systems, workflows, and documentation in line with data security and compliance requirementsCandidate CriteriaPrevious experience in pensions administration, finance, or a similar administrative environmentStrong numerical and analytical skills with a high level of accuracy and attention to detailExcellent communication skills, with the ability to explain complex information clearlyProficient in Microsoft Office (Word, Excel, Outlook) and able to manage and prioritise workloads effectivelyIf you