Job Title: Quality Engineer / Quality Manager Salary: c£35,000 - £42,000 About the Company: My client is a leading Plastics Injection Moulding company known for delivering high-quality products to various industries. They take pride in their commitment to quality, sustainability, and innovation. Due to continued growth, we are now looking for an experienced and hands-on Quality Engineer / Manager to join their team. The successful candidate will be given the time and clear progression plan to help develop systems and ways of working within the team. The Role: As a Quality Engineer / Manager, you will be an essential part of our team, responsible for maintaining and enhancing the quality standards within our organisation. This role focuses heavily on product quality, ensuring systems and processes meet rigorous standards, and managing customer expectations with a proactive approach. Key Responsibilities: Oversee and manage product quality assurance across all areas, including hands-on inspections. Implement, audit, and continuously improve quality systems, ensuring compliance with ISO9001 and ISO14001 standards. Conduct internal and external audits, identify areas of improvement, and lead quality system changes to maintain certification. Act as the primary point of contact for customer quality concerns and manage customer expectations with a focus on problem-solving and resolution. Provide training and support for Quality Inspectors, ensuring they are equipped to meet the c