Retail Regional Operations Manager Stamford Hill£50,000-£55,000 (depending on experience) + Up to 25% annual KPI-based bonus About Us We are an Ofcom registered and expanding telecoms company. We have two brands under our umbrella; One side focusing on our business division and the other is our consumer division. Established in 1999 as a phone and device rental business. Today we''re a dynamic company offering bespoke communication solutions for both businesses and consumers, with a B2B team who travel across the UK to clients and three retail branches in London and Manchester. About the Role We are seeking an experienced and operationally strong Regional Operations Manager to oversee and elevate the day-to-day running of four retail branches. Reporting directly to the Head of Retail, this role acts as the operational backbone of the retail network. Ensuring each branch delivers a consistent, professional, and customer-focused experience. You''ll oversee Branch Managers, drive operational standards, support staff development, and ensure high performance across the region. Your leadership will enable the Head of Retail to focus on strategy, growth, and commercial expansion. Key Responsibilities Operational Leadership:Take full responsibility for day-to-day operations across all retail sites. Ensure all stores operate to consistent standards of efficiency, presentation, and professionalism. Identify operational challenges and implement timely, practical solutions. Conduct regul