Support worker - Young Parents Accommodation

Are you a passionate Support worker looking for your next role? 4Recruitment Services are currently recruiting for a Support Worker to work within the Young Parent’s Accommodation Service based in Swindon.

Pay Rates: £13.21 - £16.74 umbrella rate  

Information on the Role: Successful candidates will be offered 37.5 hours a week for two months initially working Monday-Friday.

What you will be doing:

• Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate
• Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer’s circumstances
• Engaging customers to meet agreed outcomes and develop life skills
• Assisting customers with day-to-day support and tenancy-related matters
• Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities
• Supporting customers to be ‘tenancy ready’ to enable successful move on
• Supporting customers to be financially independent through budgeting plans and maximising income
• Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
• Empowering customers to move towards self-management of their medication by following the medication procedure
• Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately
• Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform
• Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service

• Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer’s circumstances
• Engaging customers to meet agreed outcomes and develop life skills

Skills & Professional Characteristics needed:

• Experience of delivering structured support and risk management
• Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude

• Competent administrative and IT skills (to be able to produce reports and other communications)

• Previous experience in positively resolving incidents
• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs
• Demonstrate initiative and confidence to make and act on decisions

Desirable:

• Knowledge of Psychological or Trauma Informed approaches to support
• Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
• Knowledge of current benefit systems
• Experience of working in a care and support environment

What we offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment