Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world s most iconic brands and join Porsche Centre Reading.Role:As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently.Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessoriesProvide parts support to the service department and technicians in a timely mannerAccurately process orders, returns, and exchanges using the dealership or parts inventory systemMaintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotionsProactively communicate with suppliers and customers about order status, delivery times, or delaysConduct regular inventory checks and support stocktaking processesBuild strong relationships with customers by delivering excellent service and technical adviceReceive, unpack, and store incoming parts, ensuring accurate stock controlKeep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environmentStrong knowledge of automotive parts, systems, and veh