Description Our local government clients in Nottinghamshire are recruiting a Homelink Advisor to support Housing Solutions in helping applicants complete a HomeLink Housing application. Must be available for immediate start. Responsibility Supporting people to complete Housing Applications either in person or over the phone Verifying the eligibility of applicants joining the housing register Ensuring applicants are placed within appropriate priority bands according to the allocations policy Providing quality customer advice on a wide range of housing options Maintaining effective liaison and relationship building with internal and external representatives Provide effective and efficient administrative services. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ Level 2/3 in Housing Management, or willing to work towards a qualification. Or a part qualification of the Chartered Institute of Housing. Advanced Microsoft Office (Word, Excel, Outlook), social media and accounting software. Criteria to be Evaluated at the Shortlisting Stage - We are looking for candidates with: Experience of working in a housing environment and an ability to learn. Ability to make accurate and timely decisions, often in pressurised situations, and to always act tactfully and with sensitivity and courtesy. Particularly regarding the qualification and eligibility of applicants for social housing in accordance with the allocations policy. Demonstrated a f