OverviewMcDonald''s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

As a Customer Care Assistant, be the face of your restaurant. You will deal with customers and make sure everything runs as it should in the customer areas.

Make children feel welcome, hand out balloons, organise special events, look after customers\'' specific needs, and help maintain high standards of cleanliness in the dining area and toilets.

Create a warm and welcoming atmosphere and establish and maintain positive communication with customers at all times.

Keep the manager informed about customer satisfaction.

Work in a fast-moving, high-energy environment and connect with customers to make them feel valued.

Qualifications / Skills

Friendly, welcoming, courteous and helpful behaviour.

Ability to work well as part of a team.

Effective communication skills including attentive listening, face-to-face verbal communication and eye contact.

Ability to maintain high energy levels whilst working efficiently and productively.

BenefitsBenefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.

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