CRM Manager Leading Retail Brand Warrington (Up to 55k) + Bonus + Great Benefits on top! Zachary Daniels Retail Recruitment are delighted to be exclusively partnering with a leading retail brand to recruit an exceptional CRM Manager for what is genuinely one of the most exciting opportunities in UK retail right now.This is a rare and career-defining opportunity for a commercially driven CRM. With major investment across digital, customer experience, international growth and retail expansion, this business is entering an incredibly exciting phase of its journey.We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalised, data-driven CRM strategies across multiple channels.Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow.The CRM Manager will:Develop and deliver best-in-class CRM strategy across the customer lifecycleDrive customer retention, engagement, loyalty and repeat purchaseLead multi-channel campaigns across email, SMS, WhatsApp and digital touchpointsUse customer data and insights to optimise performance and increase ROIEnhance customer journeys through automation, segmentation