Account Manager - Customer Retention and RenewalsGateshead 31,734 Basic + Monthly Bonus Realistic OTE 37,734Office Angels are recruiting for an Account Manager - Customer Retention and Renewals to join an established and growing organisation in Gateshead.If you enjoy building relationships, having meaningful commercial conversations and helping customers see the value in the services they use, this could be the perfect next step.You''ll manage an existing portfolio of customers, take ownership of renewals and work with key decision-makers to strengthen relationships and retain business.This isn''t a high-volume call centre role - it''s a consultative, relationship-focused position where your communication skills and commercial approach will make a real difference.Fantastic Benefits 31,734 basic salary + monthly performance bonus - realistic OTE 37,734Up to 37 days'' holiday, including Bank HolidaysReduced August working hours - 9:30am to 3:00pmMonday to Friday, 8:30am-4:30pm - no weekendsHybrid working after qualifying serviceHealth Shield, including private dental and medical benefitsCompany pension, employee discounts and wellbeing platformAugust wellbeing shutdown week and additional Christmas shutdownFull training, career development and regular company eventsModern Gateshead offices with excellent transport linksPlease note: Most annual leave is taken during school holidays and half terms, with up to two days typically permitted during each school term. Five days'' ..... full job details .....