Customer Service Advisor
Email Customer Service Agents Paignton, Devon Seasonal PositionLook towards the fuchsia and spring into action it s thyme to plant the seeds of your next opportunity!gap personnel Exeter are delighted to be working in partnership with Branded Garden Products, an internationally renowned supplier of seeds, plants, bushes, and other horticultural products.We are recruiting multiple Email Customer Service Agents on a seasonal basis in Paignton, Devon. If you have a way with words and can help customer queries blossom through written communication, we d love to hear from you.The RoleAs an Email Customer Service Agent, you ll act as a multi-skilled team member, supporting customers primarily via email and social media, ensuring every written response is clear, professional and in line with service level agreements.This is not a contact centre-based telephone role the focus is on high-quality written communication.Duties Include (but are not limited to): Responding to customer enquiries via email and social media in a polite, professional and timely mannerProcessing basic orders and offering complimentary parts for appropriate productsResolving customer service queries efficiently, ensuring each case is handled with careKeying coupon orders as required to meet service levelsSupporting the wider team during peak seasonal periods We re looking for someone ready to dig in and grow with the team: Grade C or above in Maths and EnglishStrong written communication skills with excellent sp
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