Job Title: Sales AdministratorLocation: HalesowenSalary: Up to 35k Shift Pattern: Full-time Monday - Friday 08:00 - 17:00 Are you a people person with a knack for organisation and a passion for delivering exceptional service? We''re on the lookout for a Sales Administrator to join our friendly, supportive team in a company that truly cares about its customers.Specialising in high quality glass and aluminium products, we pride ourselves on providing tailored solutions and a seamless experience from start to finish. In this role, you''ll be right at the heart of the action, liaising with customers, helping them navigate product specifications, managing lead times, and ensuring everything runs like clockwork. Job dutiesAccurately process customer orders from receipt to fulfilmentTrack orders and proactively update customersAct as the first point of contact via phone and emailResolve issues professionally and efficientlySupport external sales with quotations and product informationPrepare accurate quotesGeneral Administration duties, Stock/inventory checks, filing and reportsAnswer calls promptly and professionally and Direct enquiries appropriately RequirementsKnowledge of glass products and processesKnowledge of aluminium products is advantageos Previous experience supporting a sales teamExcellent communication, organisation, and IT skillsHigh accuracy, attention to detail, and ability to work under pressureExperience in internal sales, sales support, or customer service Wha