4Recruitment Services are seeking a Housing Appeals and Reviews Officer to work for our client based in Hackney. The client will allow hybrid working. Purpose of the role: The Appeals and Reviews Officer will be responsible for the statutory review and appeals processes for Homelessness applications, Housing Benefit, Council Tax Reduction and Housing Register applications. To investigate, resolve and respond to all appeals and reviews within set time frames. To deliver an efficient, high quality and customer-focussed service for a diverse client group including high numbers of vulnerable and disadvantaged households To promote and maintain a culture of robust performance management, focussing the efforts of staff on the achievement of specified targets and objectives and making best use of available resources. To work co-operatively across the Benefits and Housing Needs Service to promote an effective, efficient and holistic service to residents in the borough. DUTIES AND RESPONSIBILITIES INCLUDE: Carrying out all homelessness and housing register reviews within the prescribed legislative timescale and with regards to current legislations, case laws and policy. Working closely with Team Manager to minimise legal challenges. Monitor and report on Judicial Reviews and other legal and Ombudsman challenges and enquiries. Attending court on behalf of the Council in County Court and High Court matters and working with the Team Manager on relevant issues to protect the Council s