Housing Applications OfficerRate: 20.92 PAYE hourLocation: HaveringTerm: TemporaryAre you passionate about making a difference in your community? Do you have a knack for problem-solving and a desire to help those in housing need? If so, we want to hear from you!About the Role: As a Housing Solutions Officer, you will play a vital role in administering our housing register applications while providing invaluable advice and support to our customers. Your expertise will help ensure that individuals and families can secure the housing they need.Key Responsibilities:Assess new housing register applications according to our allocation scheme.Verify applicants for permanent accommodation in line with policy.Review existing applicants to maintain accurate housing priorities.Collaborate with local multi-agency panels to support individuals in need.Manage inquiries from both internal and external customers.Provide complex advice verbally and in writing, crafting comprehensive decisions.Handle complex cases with bespoke recommendations for the line manager.Identify and refer medical and support needs to specialised teams.Address cases of fraud and misrepresentation as necessary.Represent the Senior Housing Applications Officer in multi-agency meetings.Prepare responses to inquiries from Councillors, MPs, and the Ombudsman.What We''re Looking For:Strong communication skills with an ability to convey complex information clearly.Experience in housing services or a related fieldA proactive