GBS and BPO Programme Manager - London Job description We are recruiting for a GBS and BPO Programme Manager to join our client, a Technology company. This permanent opportunity is offering an excellent day rate of, employed via an Umbrella company. About the role: We are seeking an experienced Program Lead to drive end-to-end Global Business Services (GBS) / Business Process Outsourcing (BPO) programs across multiple business functions. This role will be responsible for leading large-scale transformation initiatives, ensuring alignment with business priorities, and delivering operational excellence through strong governance, stakeholder engagement, and program execution. Key responsibilities include;Lead and deliver end-to-end GBS/BPO programs across functions such as Finance, Procurement, and othersEstablish and maintain robust program governance, including reporting frameworks and stakeholder updatesManage risks, issues, and dependencies across the full program lifecycle, ensuring timely mitigation and resolutionOversee knowledge transfer and migration activities as part of transition and transformation initiativesEngage and influence senior stakeholders (e.g., Finance Leadership Team, Functional Leads) to ensure alignment and buy-inAlign GBS/BPO service delivery with strategic business priorities and transformation objectivesHandle program escalations, ensuring effective resolution within agreed timelinesDrive clear and consistent communication across internal teams, e